AegisMD Clinic Policies

ARRIVAL: Please arrive 15 minutes prior to your scheduled appointment, so that we can start your service on time. A late arrival may require a reduced appointment time, at scheduled price, with respect to the clients that are scheduled after you.
CANCELLATION & RESCHEDULING: Time is our most valuable asset. We ask that appointments be guaranteed against late cancellation or rescheduling with a credit card. Please provide at least 24 hours notice if you need to reschedule an appointment. This allows us enough time to fill appointments.
ATMOSPHERE: Please turn cell phones to silent upon check in. We are a haven for all those coming here to relax and enjoy a tranquil and rejuvenating experience.
CHILDREN: To maintain a serene atmosphere, we kindly request that you not bring children to your appointment at AegisMD.
RETURNS & EXCHANGES: You may return unopened skin care products in original packaging within 30 days of purchase accompanied by a sales receipt for a full refund. Any opened products may be returned for spa credit within 30 days of purchase.

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